A senior technician will be assigned to you and will provide personalized support in the event of a security incident. Support provided via email, TXT, or phone call. Onsite support is provided
- Direct access to support technicians
- No call center wait times (no needing to "listen to our menu since our options have recently changed")
- No waiting for your ticket to escalated to level 2 technicians
- Personalized support provided by a friendly and familiar person