Pro Plus Subscription ($85/user)

Each computer is protected by a ZERO TRUST ARCHITECTURE

• Protect endpoints against 100% of unknown threats without impacting user productivity
• Monitor important operating system activities to watch for intrusions
• Automatically detect, cleanse and quarantine suspicious files

A senior technician will be assigned to you and will provide personalized support in the event of a security incident. Support provided via email, TXT, or phone call. Onsite support is provided

• No waiting on hold
• No waiting for your ticket to escalated to level 2 technicians
• Support provided by a familiar 

Make sure your cloud services are configured correctly and not vulnerable to security holes

• Help manage Identity Protection
• Choose and configure the correct licenses for cloud services
• Provision, manage and deprovision user accounts securely

A dedicated team from Xcitium’s Security Operations Center (SOC) is assigned to monitor your computer and server infrastructure 24x7x365

• The SOC continuosly monitors your servers and worksations for threats
• The SOC provides remediation and incident response services

Most security incidents start with a phishing email. Make sure your staff are adequately trained to spot malicious emails and websites

• Baseline testing to assess the Phish-prone percentage of your users through a free simulated phishing attack.
• The world's largest library of security awareness training content; including interactive modules, videos, games, posters and newsletters. Automated training campaigns with scheduled reminder emails.
• Best-in-class, fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates.
• Enterprise-strength reporting, showing stats and graphs for both training and phishing, ready for management. Show the great ROI!

Our Microsoft Certified Professionals plan, configure, and manage your server infrastructure, including the following systems:

• Microsoft Active Directory & Services
• DNS & DHCP
• File Servers
• Database Servers
• Print Servers
• Remote Desktop Servers
• and more...

Unlock the potential of your technology investments to solve business problems. 

• Regularly meetings to discuss, plan and evaluate your Information Technology needs and goals
• Experienced advice on how to leverage Information Technology for strategic business goals
• Develop an Information Technology roadmap outlining future technology investments and projects

We will guarantee a timely response to your support request. If we fail to meet our Service Level Agreement objectives we will provide a pro-rated discount for the following monthly. This ensures that we will strive to meet our SLA commitments.

Protect your Microsoft 365 cloud resources with 24x7x365 Security Operations Centre (SOC) monitoring. Integrate your Microsoft 365 account with our Managed Detection and Response service so any threats and behavioral anomalies are detected. Once integrated, our SOC team analyzes data logs from your Microsoft 365 account for malware activity and other anomalies. 

We provide unlimited same business-day support

Best-in-class Advanced Endpoint Protection Licensing

Simple pricing structure that scales to the size of your organization

We strive to make interacting with our support team a great experience